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Your Tasks

  • Analyze, design, and document customer service processes in SAP S/4HANA Service
  • Gather requirements and create functional specifications
  • Configure and develop SAP S/4HANA Service (including Service/CS order types, partner determination, pricing)
  • Perform testing and support project teams during rollout
  • Work closely with related processes such as Order-to-Cash (SD), Source-to-Pay (MM), and Acquire-to-Decommission (EAM)
  • Support technical topics such as code analysis and basic debugging in ABAP
  • Advise business units on process optimization and best practices

Your Profile

  • Successfully completed studies in Business Administration, Economics, or Business Informatics
  • 2–3 years of experience in configuring SAP S/4HANA Service Management or alternatively SAP Customer Service
  • Solid experience with customer service processes and strong skills in requirements analysis
  • Knowledge of related SAP processes such as Order-to-Cash (SD), Source-to-Pay (MM), and Acquire-to-Decommission (EAM) is a plus
  • Practical experience in reading ABAP code and performing basic debugging tasks
  • Skilled in process documentation and creating clear, understandable specifications
  • Open personality with quick comprehension skills
  • Fluent in German and English and willing to travel

Your Benefits

  • Career model: For us, a career that is individually tailored to your needs means individual development opportunities in line with your vision and at your pace. Our PERSONAL GROWTH MODEL supports you in this, whether as an expert or entrepreneur.
  • Continuing education: Let's grow together! Stay up to date with over 200 training days per year in our Academy, or continue your education through certification courses or a part-time Master or MBA.
  • German classes: We encourage you to learn a new language, as it will be useful for you in your career development.
  • Leadership culture: Respect, appreciation, and the highest level of expertise are the key elements of our "Coaching & Leading" leadership model. This means that your individual goals and Wavestone's corporate goals are perfectly aligned.
  • Mobile Work: Flexible, mobile working is part of our DNA. With our Mobile Work Policy, we offer you the right framework to work remotely. Plus, via our offices, we offer attractive contact points for personal exchange.
  • Me-Time: We provide tailored vacation days, that will be increased every year (max. 30 days) based on your seniority within the company, as well as flexible working hours. Because life next to Wavestone also counts for us.
  • Private Health Insurance: You are important to us; such is your health. We provide you with the appropriate framework that covers the essential health benefits needed to maintain your health.
  • Multi-benefits Platform: As flexibility is in our DNA, it also translates into our benefits. You have the option to decide how to spend funds allocated for monthly benefits depending on your needs (meal tickets, gift vouchers, cultural vouchers, holiday vouchers and even subscriptions to sports clubs).
  • Mindfulness & Health: The Mindfulness Community offers mindfulness training and regular exchange.
  • Events: Numerous events for networking and celebrating are simply part of our Wavestone life.

Contact person

Alexandru PASLARU